Parking, Picking Up & Dropping Off

How do I amend my booking?
Where should I park when picking up or dropping off passengers?
I have a car park query, who do I contact?
Do you offer a free area for pick up and drop off?
Do I need to pre-book parking?
How are prebook parking charges calculated?
I'm returning later than expected, what should I do?
My vehicle details have changed, what should I do?
I need to cancel a booking, can I get a refund?
I've cancelled my booking, when will I receive my refund?
Why is my payment card failing to process?
Do you offer a taxi waiting area?
Which type of card payments are accepted online?
Do you offer discounts on parking?
Do you have a map of the car park?
Are there any height restrictions in the car parks?
I have a blue disabled parking permit, where should I park?
How safe are the car parks at Newcastle Airport?
Do you provide motorcycle parking?